#AlwaysThereForYou
Connecting you with
the healthcare you deserve
Comprehensive medical aid services to ensure you get the best cover for your unique needs
What is an independent medical aid advisor?
An independent medical aid advisor is a professional who specialises in helping individuals and businesses navigate the complex world of medical aid. We are not tied to any specific scheme or provider, which means we offer unbiased advice and recommendations tailored to the unique needs of our clients.
Get the best medical aid scheme
We work closely with reputable schemes that meet our qualifying criteria. When we are approached for advice on choosing a medical scheme, our health consultant will conduct a personalised needs analysis based on financial status and affordability, health status, health requirements and chronic conditions. We are geared towards providing our clients with enough information to facilitate them in making an informed decision when choosing the best medical scheme for their specific needs.
Gap cover
Gap Cover is an insurance policy that covers the gap between what your medical aid pays and what service providers charge for in-hospital expenses. Healthcare in South Africa is expensive, and most medical aids only cover part of the healthcare providers’ actual rate. Gap cover offers you extra protection, covering the shortfall of your medical aid.
We have partnered with TRA to provide you the best options available.
CureClub Membership
Join 4500 people already getting the most from our expert advisors and claims consultants!
Personal Health Advisor
A personal medical aid health care advisor is your trusted guide through the complex world of healthcare coverage. With expertise in medical aid and a deep understanding of your unique medical needs and financial situation, they offer tailored recommendations and support. Whether you’re an individual looking for the right insurance plan or a family seeking comprehensive coverage, a personal medical aid health care advisor will be your advocate, helping you make informed decisions, navigate the enrolment process, and ensure you receive the care you deserve. With their knowledge and dedication, you can have peace of mind knowing your health and well-being are in capable hands.
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Claims Support
We offer round-the-clock assistance to ensure your claims are processed smoothly and swiftly. Our dedicated team of professionals are always ready to guide you through the claims process, address your concerns, and advocate for your rights.
With our 24/7 claims support, you can rest assured that we’re here to provide the care and assistance you need, whenever you need it, so you can focus on your recovery and well-being.
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24 Hour Health Advice
- Emergency medical advice.
- Assessment of symptoms and referral to the most appropriate healthcare professional.
- Knowledge on all aspects of healthcare including home care remedies with scheduled follow-up assessment calls, if required.
- Explained medical terms, results of tests and information relating to medication.
- Counselling for chronic ailments and diseases to minimise the impact of these conditions on daily life.
- Access to one of the most widely searched and referenced drug and poison databases in South Africa.
- Telephonic trauma debriefing and referral to a trauma counsellor, where necessary.
- Access to a pre-recorded audio health library for information on a range of medical topics.
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Chronic Applications
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Our Chronic Applications service is designed to provide specialised assistance and guidance for individuals facing chronic health conditions. Our experienced team of servicing consultants understands the unique challenges that come with managing chronic illnesses and is dedicated to helping you navigate the complexities of medical aid, treatment options, and ongoing care.
Whether you require long-term medications, regular doctor visits, or specialised therapies, we will work closely with you to ensure you have access to the best support available.
Always there for your health needs